Help & FAQs
Just type your question below to get an answer.
💎 Adding Money
How do I add funds from my bank account to Kem?
1. Go to the home page
2. Click on add money
3. Select the currency
4. Enter the amount you'd like to add, and click on add money
5. Select your payment method and click on send
2. Click on add money
3. Select the currency
4. Enter the amount you'd like to add, and click on add money
5. Select your payment method and click on send
Can I add money with a credit or debit card?
Yes, It's possible to add money with credit or debit card, just follow the same steps above (Q1) and select card as the payment method
Is there a minimum or maximum amount I can add?
Yes,
i think we should have a list of all currencies to add here
i think we should have a list of all currencies to add here
How long does it take for added funds to appear in my Kem balance?
After adding funds, they'll appear on your Kem balance immediately
Will I be charged any fees for adding money?
??
Why did my money transfer fail or get declined?
There are few reasons for failed transactions, it could be Network Congestion, Not Enough Funds in Wallet or other reasons.
Do I need to verify my bank account before adding money?
No, you don't need to verify your bank account before adding money
Can I set up automatic transfers into my Kem balance?
No, this feature isn't available on Kem at the moment
Can i add multiple wallets?
On Kem app you'll have one wallet where you can add multiple payment methods
Can I connect my wallet to third-party apps?
In the meantime connecting your wallet to a third party app is not possible / or is it?
Can I deposit from an external exchange (Binance, Coinbase, etc.)?
Yes,
1. Go to the home page and click on the currency would like to deposit
2. Select the network, and make sure you've selected the correct network. Deposits of other assets or from other networks will be lost
3. Read the instructions and click on proceed
4. Copy your address and deposit your assets
1. Go to the home page and click on the currency would like to deposit
2. Select the network, and make sure you've selected the correct network. Deposits of other assets or from other networks will be lost
3. Read the instructions and click on proceed
4. Copy your address and deposit your assets
Can I deposit fiat currency (KWD, USD, EUR, etc.)?
Yes, you can deposit fiat currencies, KWD as KWDT and USD as USDT
What cryptocurrencies can I deposit?
KWDT, USDT, BTC, ETH and Gold (XAUT)
How long does it take for my deposit to appear?
You'll see your deposit immediately
Why is my deposit pending?
A deposit might be pending for several reasons, network congestion, wrong network, exchange delays etc.