Help & FAQs
Just type your question below to get an answer.
🏧 Withdrawing Money
How do I withdraw funds from my Kem balance to my bank account?
1. Go to the home page
2. Click on withdraw
3. Select the currency, and click on next
4. Click on connect a bank, and click on continue after that
5. Enter your IBAN number and click on next
6. Review your transaction and click on confirm
If you're withdrawing a KWDT the flow is:
1. After you pick KWDT as the currency, click on next
2. Enter the amount you'd like to withdraw, and click on withdraw
3. Select the bank account you'd like to withdraw to and click on confirm
2. Click on withdraw
3. Select the currency, and click on next
4. Click on connect a bank, and click on continue after that
5. Enter your IBAN number and click on next
6. Review your transaction and click on confirm
If you're withdrawing a KWDT the flow is:
1. After you pick KWDT as the currency, click on next
2. Enter the amount you'd like to withdraw, and click on withdraw
3. Select the bank account you'd like to withdraw to and click on confirm
Can I withdraw money to a debit card or other payment methods?
Yes, you can withdraw money to your debit card, and you can withdraw to other crypto wallets by adding an address after using the withdraw option on the home page
Are there withdrawal limits or fees?
Yes, we do have fees and limits,
our withdrawal fee is:
our withdrawal limit is:
our withdrawal fee is:
our withdrawal limit is:
How long does it take for my withdrawal to process?
It depends on the network, but usually few minutes to 30 minutes.
Why is my withdrawal pending or delayed?
Your withdrawal might pend or delay for few reasons, it could be due to congestion, wrong network, stuck or failed transaction etc.
Can I cancel a withdrawal that's already in progress?
i dont see we have this option on the designs, so should we?
What happens if my withdrawal fails?
The funds will go back to your balance
Do I need to verify my identity before withdrawing money?
No, you don't need to verify you're identity before withdrawing, because you already verified it